The Hidden Costs of Print on Demand: Learn How to Protect Your Profit Margins

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The dream of Print on Demand (POD) is incredibly beautiful: you design a cool shirt, a customer buys it from your online storefront, a supplier prints and ships it, and you pocket the profit without ever touching a single piece of inventory. It sounds like the ultimate low-risk, passive side hustle.

But here is the reality check that many “gurus” won’t tell you: a massive number of beginners open their shops, make their first few sales, and quickly realize they are actually losing money.

They make the classic mistake of looking only at the basic price to make the shirt. They see a t-shirt base cost of $10, sell it for $25, and assume they just made a clean $15 profit. They completely forget about the invisible expenses like shipping fees, platform cuts, and customer returns.

If you don’t know your numbers, Print on Demand can quickly drain your wallet. Let’s look at the sneaky hidden costs of POD—specifically around shipping and returns—and look at real-world examples so you know exactly how to price your products to protect your hard-earned profits.

The Shipping Traps That Eat Your Profits

When a customer buys from your store, the print-on-demand company (like Printify or Printful) will bill you for two things: the cost to make the item, and the cost to mail it. Beginners often get blindsided by how shipping math works in the real world.

The Cross-Border Surprise

Selling a shirt to someone in your own country is cheap and predictable. But international shipping can completely erase your profits in a heartbeat. If a customer from the UK or Australia buys a shirt from your US-based printing provider, the shipping cost can easily skyrocket from $5 to $15 or more.

The Multi-Item Nightmare

What happens if a customer loves your store and orders a t-shirt and a ceramic mug at the same time? If you sourced that t-shirt from one printing company and the mug from a different printing company, you just walked into a trap.

Because the items are coming from two entirely separate facilities, you will be charged two separate shipping fees by your supplier. However, on your storefront, your customer likely only paid a single, standard shipping fee. Guess who has to pay the difference out of pocket? You do.

The Real-World Examples

To see exactly how these costs add up, let’s look at two realistic examples using average industry prices. We will contrast a standard T-Shirt with a heavier, more expensive Cozy Sweatshirt.

Example A: Selling a Standard T-Shirt

Let’s say you list a basic t-shirt on Etsy. You choose to offer “Free Shipping” to attract more buyers, so you set your retail price at $25.00.

Your Retail Price: $25.00
Minus Base Production Cost: -$10.50 (What the printer charges to make it)
Minus Standard Shipping Fee: -$5.00 (What the printer charges to mail it)
Minus Etsy Listing & Transaction Fees: -$2.25 (Around 9% total cut)
Your True Profit: $7.25

Example B: Selling a Cozy Sweatshirt

Sweatshirts are heavier, meaning they cost more to make and cost more to ship. You list a premium sweatshirt on your store for $42.00, and you charge the customer a flat $7.00 for shipping.

Your Retail Price + Shipping Charged: $49.00
Minus Base Production Cost: -$22.00
Minus Heavy Shipping Fee: -$8.50
Minus Etsy Listing & Transaction Fees: -$4.15
Your True Profit: $14.35

As you can see, even though the sweatshirt costs much more to produce, your actual take-home pay is almost double what you make on a t-shirt because the pricing structure accounts for the extra weight and fees!

Please don’t miss the section at the end about other monthly costs and fees that can eat into your profit – there are several VERY important ones you need to consider when you start your new POD business.

The Truth About Returns in Print on Demand

In traditional retail, if a customer returns a shirt, it goes back onto a warehouse shelf to be sold to someone else. In Print on Demand, there is no warehouse. Every single item is custom-made to order.

Because of this, print-on-demand suppliers do not accept returns or offer refunds for “buyer’s remorse.” If your customer decides they don’t like the color, or if they accidentally ordered a size Small when they needed a Large, your supplier will not give you your money back.

So, who pays for mistakes? It depends on who made the error:

The Supplier’s Fault: If a shirt arrives with a blurry print, a crooked design, or a hole in the sleeve, the supplier will print and ship a replacement to your customer for free. You just need to submit a photo of the defect to their customer support team.
The Customer’s Fault (or Buyer’s Remorse): If the customer simply ordered the wrong size, you legally don’t have to give them a refund. However, if you want to keep a 5-star rating and protect your shop’s reputation, you will often want to send them a replacement. In this scenario, you have to pay out of your own pocket to buy a brand new shirt and pay for the shipping a second time.

The Mobile-Friendly POD Profit Margin Matrix

To keep your business running safely, you need to treat every product like a math equation. Here is a quick-reference guide of the exact elements you need to calculate before you ever publish a product link.

Cost Element	What it means in plain English…
Base Production Cost	The flat fee the printing company charges to manufacture the blank product.
Shipping Fees	The actual cost to mail the item from the printer to your customer’s doorstep.
Platform Fees	The transaction and listing cuts taken by platforms like Etsy, Shopify, or eBay.
The “Buffer” Fund	An extra $1.00 to $2.00 hidden inside your retail price to cover occasional customer returns.

How to Protect Your Margins (Your Action Plan)

Now that you know where the hidden leaks are, here is how you patch them so you can build a highly profitable store from day one:

Restrict Your Shipping Zones: When you are brand new, turn off international shipping. Stick exclusively to selling within your domestic country (e.g., US only or UK only). This keeps your shipping costs 100% predictable.
Use One Print Provider at a Time: When setting up your store on a platform like Printify, try to source your core products from a single print provider facility (like Monster Digital or Swift POD). This ensures that if a customer buys a t-shirt and a sweatshirt together, they ship from the same building, protecting you from double shipping fees.
Write a Bulletproof Return Policy: Be open and honest with your shoppers. Add a clear notice on your store page stating: “Because every item in our shop is custom-printed just for you, we cannot accept returns for incorrect sizing. Please consult our detailed size chart before ordering!”
Use the “Rule of Three” Pricing Formula: To ensure you always make money, use this simple formula to set your retail price: Base Production Cost + Shipping Cost + Your Desired Profit = Your Retail Price. If a shirt costs $10 to make and $5 to ship, and you want to make a $10 profit, your retail price must be at least $25.

The Software & Tool Subscriptions (The Cost of Doing Business)

When people say you can start a Print on Demand business for “free,” they usually mean you don’t have to pay for inventory upfront. While that part is true, running a shop that actually stands out from the competition usually requires a small ecosystem of digital tools.

Many of these are technically optional when you are just playing around, but if you want to run a real, revenue-generating business, you need to factor these monthly software costs into your budget:

1. Design & AI Creation Tools

You need a way to actually make your graphics. While free tools exist, they often lock the best commercial features behind a paywall.

Canva Pro ($15/month): While Canva has a great free tier, you almost always need Canva Pro to unlock the “Transparent Background” download feature we mentioned earlier.
Kittl ($15 – $30/month): A massively popular design platform built specifically for t-shirt and merch creators, packed with advanced text wrapping and templates.
Ideogram AI or Midjourney ($10 – $20/month): If you plan to use artificial intelligence to generate unique, high-end artwork for your merchandise, you will usually need a paid monthly subscription to get the commercial rights to sell those images.

2. Etsy SEO & Keyword Research Tools

If you are selling on a marketplace like Etsy, you can’t just guess what people are buying. You need data to find high-demand, low-competition keywords.

eRank (about $8 to $10 per month) – This tool allows you to research popular search terms (aka “keywords”) on Etsy, so you can see what buyers are actually interested in before you start making all of your product designs.
EverBee ($30/month): This tool also allows you to do keyword research, but takes it one step further, allowing you to essentially “spy” on the competition. You can see exactly how many sales other shops are making, how many sales specific products are selling each month, as well as the exact tags and keywords they used. This is an enormous help when you are trying to decide what niche you’d like to pursue and also how to structure your Etsy listing to make sure that it gets seen by as many possible buyers.

3. Professional Product Mockups

When you create a shirt on Printify, the default images they give you to show on your store look incredibly fake and computer-generated. To convince people to buy, you need realistic photos of people actually wearing the clothes.

Placeit ($15/month) or Etsy Mockup Packs ($5 – $10 one-time): Placeit is a subscription tool that lets you drop your design onto thousands of professional model photos.

Alternatively, many sellers buy premium mockup photo bundles directly from other creators on Etsy. I personally found these work a LOT better and generate more sales, but it is definitely an expense. You’ll need mockups for each type of product you sell, so if you are selling t-shirts, you may need Comfort Colors brand t-shirt mockups, Bella Canvas v-neck or long sleeve tee mockups. The prices can range from $2 to $4 for a single color mockup to $25 for a set with multiple colors.
- In my first 6 months selling on Esty, I probably spent about $200 in mockups

4. Premium Supplier Accounts

Printify Premium ($39/month): You can use Printify 100% for free. However, if you start making consistent sales, switching to their monthly Premium plan instantly drops the base cost of every single item by up to 20%.

💰 The Reality Check Example:

If you are paying for a Printify ($40), Canva Pro ($15), eRank ($10), and a mockup subscription ($15), you have $80 a month in fixed overhead expenses before you even factor in the cost of a shirt.

If your average profit on a t-shirt is $7.25, you need to make at least 11 to 12 sales every single month just to break even on your monthly POD business operation costs.

5. Online Ads

This is definitely optional, but the hard truth is that many online sellers have to pay to run ads when they are selling on Etsy. This can range from about $50 per month to $1,000 or more, depending upon your goals and the competition in your niche.

If you have a Shopify store, you definitely need to run ads, or have a way to get people to your website. Some people have success with social media (Pinterest, TikTok, Facebook, etc), but many also still run a few ads, to keep a consistent stream of potential buyers coming to your shop.

Next Steps

Print on Demand remains one of the absolute best, lowest-risk online businesses you can start today. It requires no upfront inventory costs and lets you flex your creative muscles. But a real business requires knowing your numbers! By building a tiny safety buffer into your prices and choosing your shipping settings carefully, you can protect your cash flow and build an online store that genuinely thrives.

💡 Ready to pick the best platform for your new store? Now that you know how to price your items like a professional, check out our full Printify Review to find the absolute highest-quality, most cost-effective printers to power your brand!